Support & Advice

ChemAlert users have access to RMT’s full-time team of toxicologists, chemists, environmental scientists, industrial hygienists, safety experts and IT professionals to provide application support and expert advice on all chemical safety management and compliance issues.

Free Call: 0800 889 225
Phone: +61 8 9322 1711

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Available Hours

Technical Support: Mon–Fri, 6am–6pm*
Scientific Support: Mon–Fri, 6:30am–5pm*
Emergency Scientific Advice: 24/7**

* Australian Western Standard Time (GMT+8)
** 24hrs / 7 Days per week

No Foreign Call Centres

All of our experts are in-house staff located in Australia so you can be sure of the highest standard of support and response times.

Expert Advice

We also provide clients with expert advice in areas such as:

  • Achieving compliance with relevant legislation;
  • How the GHS affects SDS, labelling and reporting requirements in your workplace;
  • Segregation, signage and placarding requirements;
  • Storage, handling and biological monitoring; and
  • Help with ChemAlert related software, upgrades and IT issues.


Find answers to all the questions our ChemAlert Support Team are asked most often.

Go to FAQ's


Brochures, previous newsletters, chemical management guides, stationery and reference material.

Go to Downloads


Order from our range of colour coded labels and report paper, or laminated pocket references.

Order Stationery

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